Accessibility

Eastern Credit Union is committed to serving all customers, including those with disabilities. We offer a variety of enhanced services to help you make banking decisions and take action. As part of this commitment we have made this Website accessible for all us.

Other accessible banking services at Eastern Credit Union include:

Telephone Banking

Our telephone banking service is available from 7:30 am to 5:00 pm, Monday to Friday by calling Call Center: 800-CALL (4328) or 800-LOAN (5626) or reaching us for ONLINE AND MOBILE BANKING 800-CALL (4328) or This email address is being protected from spambots. You need JavaScript enabled to view it.

Talking ATMs

Our Automated Teller Machines are set up with audible instructions for secure and convenient banking for customers who are blind or visually impaired. To locate the nearest Talking ATM:

Online Banking Services and Web Accessibility account.

In addition, you can pay bills online with our BillPay service. Information about Eastern Credit Union accounts and services is available through this Website. We have made this Website accessible so you can open an account, apply for a loan or contact us. If you enroll in our Online Banking service, you will have secure Internet access to your account transactions, balances and be able to send secure emails. We can make our banking documents available in Braille, large print, audio cassette or computer disk. We can, for example, send you your monthly statement on an audio cassette.

Banking Documents in Alternative Formats

We make a variety of our banking documents available to

Please contact us by phone, mail or online if you wish to request a banking document in an alternative format.

Adjusting Browser Text Size

Your Internet browser allows you to change the accessibility setting to adjust the text size. To adjust the text in most browsers, please try the following instructions: Go to “Tools” -> “Internet Options...” Click “Accessibility” Check “Ignore font sizes specified on Web pages” Click “OK” Click “OK” The browser will then respond to the “View” -> “Text size” changes.

Questions or Concerns?

Eastern Credit Union is dedicated to meeting the needs of all our customers. If you're a customer with vision impairments, please direct any questions about account access—including the use of talking ATMs and obtaining alternative format banking documents—to our Customer Contact Center at 800-CALL (4328) or write to us at:

Eastern Credit Union.
Headquarters, ECU Connect.
La Joya Complex, Eastern Main Road.
St Joseph,
Trinidad and Tobago

WHO ARE WE?

We are owners of our money

WHO ARE YOU IN EASTERN?

You are an owner of a Financial Cooperative

WHERE ARE WE?

You own 9 Branches and 16 ATMs

ATM\Branch locator

OURS ROOTS