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Online Banking

Eastern Connect: Your Financial Universe at Your Fingertips.

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Eastern Connect

In an era where convenience is not just a luxury, but a necessity, Eastern Credit Union proudly unveils Eastern Connect — our state-of-the-art online and mobile banking platform. Embrace the freedom to manage your finances whenever and wherever you choose, with the assurance that cutting-edge security is at the core of every transaction. Eastern Connect is more than a service; it’s a gateway to seamless financial management.

Why Choose Eastern Connect for Online Banking?

  • 24/7 Account Access: Handle your finances on your schedule, not just during banking hours.
  • Anytime, Anywhere: Whether you’re at home or on the move, your account is just a click away.
  • Uncompromised Security: We employ robust security measures to protect your financial data around the clock.
  • Commitment to Service: Our dedication to member satisfaction means we’re always evolving to meet your needs.

Getting Started is Easy

  1. First-Time Users: Simply click ‘Enroll Now’ to initiate the enrolment process. Secure your account with a one-time password and set up your security questions for ongoing access.
  2. Security Assurance: We operate a private system exclusively for our members, fortified against unauthorized access in adherence to strict legal standards

Benefits at a Glance

  • Intuitive login and enrolment process.
  • Comprehensive account management tools.
  • Secure transaction capabilities.
  • Real-time financial monitoring.

A Partnership in Security

At Eastern Credit Union, we safeguard your accounts with industry-leading security protocols, including 128-bit encryption and continuous system monitoring. Moreover, we’re dedicated to empowering you with the knowledge to protect your account:

  • Choose strong, unique passwords.
  • Keep your firewall and antivirus software updated.
  • Be vigilant against unsolicited requests for your personal information.
  • Regularly review account statements and promptly report discrepancies.

Ready to Embrace the Future of Banking?

Discover the ease and security of Eastern Connect. Manage your finances with confidence, supported by our commitment to innovation and member service.

FAQs

Eastern Connect welcomes all members of Eastern Credit Union who are 18 years of age and above, inviting them into a world of digital convenience.

Answer: For Online Banking:

  • A secure internet connection and a PC.
  • A unique user ID and Password for secure login.
  • A valid e-mail address.
  • Compatibility with browsers like Internet Explorer (Version 7+), Mozilla Firefox (Version 12+), Safari, Google Chrome, and on tablets.

For Mobile Banking:

  • An Android (2.3+) or any version of iOS smartphone.
  • A valid e-mail address for seamless communication.

Online Registration:

  • Visit www.ecunewexperience.com and fill out the Eastern Connect Registration Form.
  • Print and sign the form, then drop by your branch to activate.

Branch Registration:

  • Simply fill in the application form, sign, and hand it to our Customer Service Representative at your local branch.

Your password is the key to your financial kingdom, so make it strong:

  • 6 to 15 characters long,
  • combining at least three of the following: Uppercase letters, lowercase
  • letters, numbers, and special characters like *,&,#, @.
  • Avoid spaces and parts of your login name to
  • ensure complexity.

No panic needed. Just contact our Electronic Banking System Department at [email protected] for a quick reset.

Absolutely. Navigate to Preferences” on your dashboard to update your login name or password.

Yes, Eastern Credit Union is your financial guard, employing sophisticated hardware and software with the industry’s top security features.

You are the only one who can access your account information online as you are required to enter your Username and Password to access the system.

The Password will consist of alphanumeric characters. Eastern Credit Union staff will not have access to users’ Passwords.

Under NO circumstances should you reveal your Password(s) to anyone including Eastern Credit Union employees or any organization.

If you believe your password has been compromised contact Eastern Credit Union’s Electronic Banking Systems Department at [email protected] immediately or visit your Branch to have your password reset.

  • Check your balances.
  • Transfer funds between your accounts.
  • Make loan and share payments.
  • Review your account statements.
  • Transfer funds to other members’ account.

Eastern Connect allows you to view all your deposit (Savings, Jade, Evolution 50, Fixed Deposits), shares and loan accounts.

You can transfer to and from your Savings Accounts, Deposit/ Jade Account/ Evolution 50 Account to your Shares Account/ Loan Account or other Deposit Account (Savings Deposit/ Evolution 50/ Jade) however the minimum balance of $500 must be maintained on Jade and Evolution 50 Accounts. Only TRANSFERS to your LOAN and SHARE accounts are allowed.

None at all. Transact to your heart’s content with no caps on quantity or value.

Lightning-fast. Transactions reflect immediately upon completion.

None whatsoever. Enjoy fee-free banking at your convenience.

  • Keep your system up-to-date with the latest security patches.
  • Arm your PC with top-notch Anti-Virus software and regular virus scans.
  • Deploy a personal firewall to ward off unauthorized traffic.
  • Craft a password that’s a labyrinth for others but second nature to you.
  • Regularly run anti-spyware to shield personal details from prying eyes.
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